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"Are Members Ready to Switch from Paper to Digital Communications?"
"Are Members Ready to Switch from Paper to Digital Communications?"
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Payers can gain tremendous time and cost efficiencies by transitioning members from paper to digital communications, but members must be receptive and willing to make the switch. We surveyed 250 insured consumers to find out what the barriers are to “going paperless,” what they find enticing about digital channels they prefer, etc. View the infographic and find out more.
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